Most travel policies pay you back after you have paid the clinic. Claims usually fall apart over paperwork rather than over the treatment itself — so keep the right documents from the start.
Not a card slip. It has to list what was done and what each item cost.
A short written summary of what the doctor found and did.
Many policies want to hear from you within a day or two. A message with the date and the clinic name is usually enough to open the file.
Photograph every document before you leave the clinic. Paper gets lost in a backpack.
Walk in to the clinic, or have the doctor come to your accommodation.
Itemised receipts and a treatment summary, so you can claim with your insurer.
Submit the documents from wherever you are. If they come back asking for something, message the clinic.
We prepare the paperwork so you can claim. Ask our team about your specific insurer before treatment rather than after.
Usually not. Insurers want an itemised receipt that shows what each charge was for.
Message the clinic and tell us what they want. Documents can be reissued.
Yes. A visit to your hotel or villa is documented the same way.
Tell our team before treatment and the paperwork will be ready when you leave.
General information, not a diagnosis. If symptoms are severe or getting worse, see a doctor straight away.
ไทย
